Extended Warranty

Skip the Extended Warranty

Extended Warranties in a Nutshell

You’re at the store, about to check out, when the cashier suddenly asks you if you want to add the extended warranty. You’re about to drop $800 on a new flatscreen TV and you have only a few seconds to decide if you want to dish out an extra $100 for an extended warranty. What do you do? If you’re like many Americans, you probably agree to the extra $100 in exchange for peace of mind.

An Extended Warranty Isn’t Worth the Money

Most people who purchase appliances or electronics are encouraged by store salespeople to buy the extended warranty. Why is that? Why are we encouraged to purchase extended warranties? Because extended warranties are an easy way for retailers to make an extra buck off of you.

Here’s the deal, an extended warranty is really just a form of insurance. It gives you peace of mind that on the off chance something does break, you’ll be covered. But the fact of the matter is, products today are made better than they have before.

Products Rarely Break Within the Warranty Window

If a product is defective and is going to break, it will likely break within the first few months that you purchase it. It is extremely rare for a product to break 2-3 years after you have purchased it.

Repairs Aren’t Very Expensive

According to a recent Consumer Reports study, if your product does break, repairs often don’t cost very much. In fact, according to Consumer Reports, repairs cost on average $16 more than the cost of the extended warranty.

Manufacturers May Be Willing to Work With You

In today’s day and age social media has a lot of power. Consumers have more power now than ever to voice their opinion and have it heard. Rather than face the wrath of a social media nightmare, many manufacturers are willing to work with consumers to resolve issues.

Feel Confident Without an Extended Warranty

Before you make a major appliance or electronic purchase, do your research. Make sure you know the pros and cons of the product you are going to buy. If you have done enough research, you should be confident in your buying decision. Ask your friends, family, and neighbors for recommendations then hit the internet. If you buy a quality product, you shouldn’t worry about it breaking.

If you’re looking for other ways to save money, check out my post on why I never pay full price at Gap. And, check out the Honey Google Chrome extension to make sure you’re getting the best deal online.

DoNotPay: Sue Anyone For Free

DoNotPay: Sue Anyone For Free

Want to get out of parking tickets, sue Equifax, or file a complaint against those robocalls you’ve been getting? Take a look at a new artificial-intelligence lawyer chatbot. DoNotPay is revolutionizing the justice system. The first of its kind, DoNotPay has successfully helped nearly 200,000 people get out of paying parking tickets.

About DoNotPay

DoNotPay was created by 19-year-old Joshua Browder. Browder grew up in London and at the age of 18, found himself with a number of parking tickets. Realizing that many parking tickets were caused by confusing street signs. He also noticed that there is a simple formula to appealing parking tickets. After replication that formula through a ChatBot, Browder created DoNotPay.

Parking Tickets

If you’ve recently received a parking ticket, head over to DoNotPay.com. Type in your issue, “Parking Ticket”, and choose the reason you are contesting your ticket. Maybe you didn’t see the “No Parking” sign? Or, perhaps, there were contradictory signs next to each other? After choosing your reason for an appeal, you enter a few basic details: your ticket number, offense you were ticketed for, the street on which you were ticketed, and your full name. The bot automatically formulates a letter for you to send to your local government to contest the ticket. You can print, email, or save the letter. A quick google search will show you the address to send your letter. About 65% of parking ticket appeals are overturned using DoNotPay. Hey, it’s worth a shot!

Sue Equifax in Small Claims Court

If you’ve been affected by the Equifax data breach and don’t want to wait for a class action settlement you can take matters into your own hands. Residents in California and New York can use the ChatBot to sue Equifax in Small Claims Court. By entering in your personal information DoNotPay will fill out all of the necessary paperwork that you need to file a lawsuit against Equifax in Small Claims Court.

If you’re willing to roll up your sleeves and argue your own case, this is a great option. Depending on your state, you could be awarded up to $25,000. Often times, lawyers aren’t allowed in Small Claims Court, which works in your favor. Small Claims Court judges are often very reasonable. If you show up and argue that you were a victim of Equifax’s hack, judges will hopefully find Equifax negligible and award you compensation.

Comment below if you’re planning on using DoNotPay to sue Equifax. Plus, don’t forget to keep up to date with the latest Social Security Scam.

Social Security Scam August 2017

The summer is winding down and scam artists are running rampant. There’s a new scam out targeting Social Security recipients and if you or anyone you know receives a Social Security check you need to be extra cautious.

Scam artists are always looking for ways to gain access to your valuable information. Your address, mother’s maiden name, and the holy grail of all personal information: your Social Security Number, are all prized possessions. With this information, scam artists are able to call the real Social Security Administration and change the direct deposit bank information. Suddenly, victims stop receiving Social Security checks because the money is being deposited into the thieve’s bank account.

What’s the latest Social Security Scam?

In the latest scam, thieves are calling Social Security recipients and promising them an increase in benefits if they verify their information. According to the U.S. Office of the Inspector General:

Scam artists target Social Security recipients and pretend to be employees of the Social Security Administration (SSA). Thieves tell victims they are “due for a 1.7 percent cost-of-living adjustment increase in benefit.” Victims just need to verify personal information including SSN, name, date of birth, parents’ name, etc. over the phone. Then, with this information in hand, scam artists contact the official Social Security Administration. Next, they change the victim’s direct deposit banking information to reroute Social Security checks to the scammer’s bank.

Signs this is a scam

It can be hard to know what is real and what is a scam these days. With modern technology making it easier than ever for hackers to access your personal information it is easy to become a target.

The Social Security Administration will (Rarely) Call You

One tell-tale sign that this is a scam is the fact that these scam artists are calling you and asking you to verify your information over the phone. As with most government entities, the SSA will rarely call you over the phone. The SSA will mail you a letter requesting action. They will only occasionally call you over the phone after they have sent you that letter.

If the SSA does, in fact, call you they will not ask you to verify your information over the phone. They may ask you to verify information if you call them on their toll-free phone number 1 (800) 772-1213 but they will not contact you to verify your information over the phone.

If you’re a Victim

If you were targeted by these scam artists but did not provide them with your personal information, file a report with the Office of the Inspector General. Make sure to keep your guard up. If you do notice anything suspicious with any of your Social Security checks or bank accounts, contact your local authorities.

If You’re a Victim of this Scam

The first thing you should do is file a report with the Office of the Inspector General. Next, contact the SSA and inform them of what happened. You will want to make sure scammers haven’t changed your bank account and contact information. If they have you will need to change that immediately. Once thieves were able to have one or many checks deposited into their own bank accounts it is highly unlikely you will ever see that money again.

Justfly.com Review: It’s a scam

Summer is here which means BBQs, beach days, and for many a vacation. But don’t let your vacation turn into a nightmare, protect yourself from travel scams, like Justfly.com when you’re booking vacation travel.

What is Justfly.com?

In a nutshell, Justfly.com is a discount airline booking website. According to the About Us section of their website, “Justfly was created by a team of technological experts with many years of experience in the travel industry. We believe our platform is second to none when it comes to issuing low-cost tickets efficiently in a user-friendly environment. We have partnered with over 400 airlines to deliver the best prices possible to our customers. Our team of travel agents is ready to assist you on the phone you can rest assured we’re with you every step of the way to make sure your vacation is flawless.”

This all sounds great, after all, who doesn’t want to get the best deal? So what’s the problem with Justfly? According to the BBB, and several financial experts Justfly.com is a major scam and should be avoided at all costs.

Why is Justfly a Scam?

It’s hard to say if the issues many have been having with Justfly are due to unintentional mistakes or if the company is intentionally trying to scam hardworking Americans out of their vacation savings. Considering the BBB has received 872 complaints in the past 3 years, we have to lean towards the latter.

Lack of Customer Service

Most people don’t hold strong opinions of a company until they have to deal with the company’s customer service. How customer service handles a situation will often make or break your view of that company. Considering 676 of the 872 Justfly.com complaints are due to customer service issues, it’s safe to say you won’t have an easy or pleasant time dealing with Jusfly’s customer service. What kinds of issues have people reported having with Justfly’s customer service?

  • Mistakes being made by booking agents, such as the name and spelling of the passenger’s name. Adjustments to the booking result in significant fees to the consumer from both the airline and justfly.com
  • Not receiving email booking confirmations as promised
  • Being on hold for excessive periods of time when calling into the customer service department. Some people have even reported being hung up on

Keep in mind, these are only some of the complaints that people have reported with Jusfly’s customer service. There are likely many more issues that are going unreported.

Hidden and Added Fees

Even worse than a company with terrible customer service is a company that charges you more than they say they will. Pair that with an awful customer service experience and you’ve got a recipe for disaster. Beware: customers have reported the following complaints:

  • Differences in the quoted price as opposed to what is actually charged on the consumer’s credit card after booking
  • Being charged more for a cancellation fee than was originally quoted

Other people have said that Justfly’s “price guarantee” insurance has been added onto their final bill without them approving it.

No One Knows Where They’re Located

As reported on the BBB’s website, Justfly.com provides an address in Summerside, Prince Edward Island, but BBB has confirmed that the business is not actually located there and mail for Justfly.com is being forwarded to an as-yet-unknown location. Having a business located in an unknown location screams scam to us at Living Well Publications.

What About FlightHub?

According to the Better Business Bureau, FlightHub and Justfly are owned by the same parent company. With this in mind, we recommend avoiding both websites until they get their act together.

How to protect yourself

Armed with this information, what can you do to protect yourself from scams like this? First of all, never book a flight with Justfly.com or Flighthub.com,  but that should be obvious at this point, so what else can you do?

Book with a Credit Card

When you book your travel with a credit card you have more rights than if you book with a debit card. If you find yourself in a situation where you are noticing added fees and charges, call your credit card company and dispute the charges. Many credit card companies will be on your side when it comes to unwelcome charges from these sites. The beauty of credit card companies is that they have the funds and infrastructure to refund your fraudulent charges and prosecute these companies themselves. This saves you time, money, and hassle.

If a website doesn’t allow you to book with a credit card, run for the hills! It’s 2017, any legitimate company is going to accept and welcome payments by credit cards. This goes without saying, any company that wants you to wire money with Western Union, or a similar company, to secure your trip is most probably a scam and should be avoided at all costs.

Check the Airline’s Website

Websites that pull price and flight information from multiple like Orbitz and Kayak are great to help you determine which airline to book your travel with. However, often times these sites show you the lowest price that the airline charges and that price is often the same as what airlines charge directly on their websites.

So after you’ve decided on a particular flight with an airline, head over to that airline’s website to see what price they are charging and book with the airline directly if the price is the same or at least within the ballpark. You’ll have more rights and often receive better customer service than if you book with a 3rd party website.

Consider Fees and Extras

A lot of times these discount websites will lure you in with an incredibly discounted price but that sticker price isn’t what you pay. If you find that the price advertised and the price at checkout are different consider: taxes, baggage fees, seat selection fees, etc. A lot of times 3rd party companies will advertise the base cost for booking the flight and not include taxes and fees associated with purchasing a plane ticket. When you book with an airline directly, 9 times out of 10 they will include taxes and fees in their advertised price. Plus you have the peace and mind that you are not getting scammed.

 

Happy booking! If you’ve had any experience with Jusfly or FlightHub, comment below and share your opinon.

Insurance Fraud: How to Protect Yourself

In 2017 it is more important than ever to double check your medical bills after procedures and hospitalizations. A 2014 TransUnion Health Care survey showed that 54% of people are confused by their medical bills and 62% are confused by out of pocket costs. A growing number of people are being ripped off at the doctor, whether that is happening intentionally or unintentionally is up for debate. This post will give you tips to prevent insurance fraud and avoid getting ripped off when you go to the doctor’s office.

What is insurance fraud?

At a high level, insurance fraud is when someone provides false information to an insurance company to receive a higher payout. In the healthcare sector, it often happens with inflated billing. That means charging for exams or procedures that never happened or miscoding exams and procedures. Each procedure and exam at the doctor’s office, ER, and the hospital has a specific code and is billed differently. For example, a visit to your general practitioner (GP) is going to be billed and charged differently than a visit to a specialist, like a Dermatologist.

Can I be a victim of fraud?

The short answer is yes, anyone who visits the doctor can be a victim. In fact, it is a fairly common occurrence. Under the Affordable Care Act (Obamacare) several exams and procedures are covered under Preventive Care. This means that when billed correctly, your insurance will cover the procedures and exams completely and you won’t have to pay out of pocket.

It happened to me

Last year I went in for a routine Well Woman visit and my doctor performed a routine exam and Pap Smear. A month later I received a bill for a few hundred dollars for the exam and test. I was wrongly charged for these procedures and they should have been covered in full by my insurance, without me having to pay a copay.

After I received the bill I called my insurance company and explained the situation and they agreed that the bill should be covered under preventive care. Unfortunately, I had to take matters into my own hands and call the doctor’s office and again explain the situation, that I was misbilled. The doctor’s office had agreed that they had miscoded my visit and procedure. The billing assistant edited the bill and resubmitted it to my insurance company. This is where I hoped the story would end.Unfortunately, I wasn’t that lucky. My insurance company received the bill again however instead of editing a past bill, the insurance company thought the doctor’s office was trying to submit the exact bill again. The insurance company didn’t realize that it was indeed a new bill with the new codes. So, my insurance company ended up denying that bill and again I was billed by my doctor’s office for the balance of a few hundred dollars. I had to call the doctor’s office again as well as my insurance company to get this taken care of. Unfortunately, it ended up taking 6 months to ultimately have my insurance company except for the newly coded bill.

Unfortunately, I wasn’t that lucky. My insurance company received the bill again however instead of editing a past bill, the insurance company thought the doctor’s office was trying to submit the exact bill again. The insurance company didn’t realize that it was indeed a new bill with the new codes. So, my insurance company ended up denying that bill and again I was billed by my doctor’s office for the balance of a few hundred dollars. I had to call the doctor’s office again as well as my insurance company to get this taken care of. Unfortunately, it ended up taking 6 months to ultimately have my insurance company except for the newly coded bill.

Key takeaways

The first step towards protecting yourself against insurance fraud is making sure that you understand your insurance coverage and plan. When you understand your plan you’ll know what’s covered and what’s not covered especially when it comes to preventative care. So, take the time to read through your insurance documents and be sure to ask your HR specialist at work if you have questions on what’s covered and what’s not. You can also call your insurance company, from my experience their customer service team is usually pretty helpful and from what I found and will answer thoroughly your questions regarding your plan.

The next step is to make sure you review all of your bills from the doctor to ensure that your being charged properly and things are being properly coded. It only takes a few minutes to pick up the phone and call your doctor’s office to ask them a question if something looks off to you. The small amount of time you take to learn and understand your coverage and bills could end up saving you hundreds, if not thousands of dollars throughout your lifetime.